FeedBack

In order to help us continue to improve our transportation service, please take a moment to complete this brief survey. Thank you!

Customer Information

Organization or Customer Name:

Organization Type: *

Trip Date: *

Trip Number or Confirmation Number: *

Bus Number: *

Phone Number:

Use format xxx-xxx-xxxx

Email Address: *

City:

State/Province:

Zip/Postal Code:

Survey Questions

Please answer these questions using the 5-point scale rating lowest to highest.

1. How would you rate the value of the trip considering the cost?:

2. How satisfied were you with the customer service you received while you ordered/booked your charter?:

3. Please rate the driver's punctuality:

4. Please rate your satisfaction with the driver's friendliness and courteousness:

5. Please rate your satisfaction with the driver's performance in choosing a good route and not getting lost on the way:

6. How would you rate the driver's safe driving skills?:

7. Regarding the cleanliness of the bus, how satisfied were you?:

8. Please rate your satisfaction with the bus's performance in running and air-conditioning:

9. Please rate your overall satisfaction with SBT's transportation service:

10. How likely are you to recommend SBT to friends, family, and associates?:

Additional Information

How Did You Hear About SBT? :

Do you have any additional thoughts or comments?:

Please let us know any additional thoughts or comments on your SBT Bus Rental experience.